Contact Support
For any questions related to purchases, sales, replacements, or service operation — please contact our support team.
Telegram:
For faster assistance, use Telegram — click the floating "Support" button on the website.
Working Hours
Support operates daily.
Main request processing time: 10:00 to 24:00 (GMT+5)
Requests are accepted 24/7, but processing may take up to 24 hours.
What You Can Contact Us About
- Order issues
- Product replacement
- Product-related questions
- Partnership (suppliers)
- Technical issues
Important
- Please include your order number when contacting support
- Do not send duplicate requests
- Follow communication rules
Violation of the rules may result in refusal of support.
Partnership
If you are interested in becoming a supplier, please review the For Suppliers section and contact us via Telegram.